Orders and returns

After approving the return (items must be in perfect condition and have tags attached), you will receive a confirmation email informing you that the amount will be credited to your account within a few days. Remember that credit card payments always depend on your bank.

Once the return is approved, you will receive the amount in the same way you made your purchase.

The deadline for any return is 15 days from the date of receipt.

Online purchases cannot be returned at physical points of sale. Upon receipt of your order, you will find instructions inside the box to process your return.

Follow the instructions for returning or exchanging the products you want. If you have any questions, please contact us through our contact email.

Remember that garments must be in perfect condition, unaltered, and with the corresponding receipt. This is essential for any exchange or return. For hygiene reasons, underwear and swimwear that are dirty or damaged cannot be returned or exchanged.

Yes, shipping.

You can receive it at the address of your choice (home, work, etc.), but never at a PO box.